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This guide will help you get started with Smartsheet and answer any questions you might have.

What is Smartsheet?

Smartsheet is a cloud-based collaboration and project management software. Smartsheet uses an easy-to-understand spreadsheet interface supporting a wide range of functionality that includes:

  • Manage Projects: You can create projects and tasks which can then be shared with team members and colleagues.
  • Collaborate: You can invite other project team members to collaborate on a sheet, which means they can either view or edit the sheet.
  • Set up alerts: You can set up notifications and reminders for tasks within the sheet.
  • Attach files: You can attach files to the overall sheet or to a row (or task) in the sheet. The files are stored in the cloud and are accessible when you or collaborators log in to Smartsheet and view the sheet.
  • Have discussions: You can set up discussions for the project as a whole or for certain tasks. These discussions are stored within the sheet.
  • Request updates: You can request updates from collaborators on the progress of their assigned tasks from within the sheet.
  • Set up web forms: This enables you to set up feedback or survey forms and have the responses users give to automatically populate into a sheet.
  • Publish the sheet: You can make the sheet available via an external URL so that anyone can see it.
  • Create Dashboards and Reports: You can create dashboards and reports based upon existing sheets, and share those reports with colleagues.

Do I need a license to evaluate Smartsheet?

You only need a license if you are going to be creating, administering , modifying sheet structures (add/move/delete/re-format columns), managing resources, and/or creating/modify webforms.

If you are working with a user that will only need to view and/or update content on existing sheets, they are not required to purchase a license.

An example of this would be a licensed user creating a sheet and then sharing the it with other users - the free account will allow team members to view and edit the Sheet without a license. 

Licensing Costs and Features

The current cost for a Smartsheet license for PATH employees is $396 billed annually in November to each department.  With a license, users will have access to:

  • Prioritized end user support from Smartsheet (via smartsheet.com/gethelp)
  • Enjoy unlimited sheets, reports, dashboards, forms, and file storage.
  • Access to Smartsheet Dashboards
  • Ability to track solution adoption, updates to content, sharing, and more via Activity Log
  • Access to the Smartsheet Center of Excellence training portal
  • Access to future premium features on Smartsheet’s current roadmap
  • Ability to create automated actions such as approval workflows, update requests, and more

Smartsheet Training

Smartsheet Fundamentals

Smartsheet FAQs


 How does someone get a Smartsheet License?

A: Once you've determined you need a Smartsheet License, submit a request using the Smartsheet License Request Form. User will be notified once the license has been allocated. 

 How do I login to Smartsheet using my PATH Account?

Step 1: Go to work.path.org and log into Okta.

Step 2: Look for the Smartsheet tile (it may be near the bottom of the screen) and click on it. 

Step 3: Once you have logged into Smartsheet via Okta, you should see the Home Tab. 


Step 4: Click on "Workspaces" and navigate to the one you want to view. 


 How do I get help using Smartsheet?

A: Reference the links provided under "Smartsheet Training" and "Smartsheet Fundamentals" listed above. 

 Where do I find the premium apps (Pivot, Datamesh, Calendar, etc)?

A: If you are a licensed user, you can use the apps. They are available here: https://app.smartsheet.com/b/publish?EQBCT=8ae0ebea3acd428ab15a5364ebdaa009

 Where can I find more information on Smartsheet issues and additional FAQ's?

A: PATH CVIA's group has created a working list of additional Smartsheet issues and FAQ's. Reach out to Jennifer Greenough for access. Link: https://app.smartsheet.com/sheets/q5vx9V9hp46CcgcQVwW28r8mMcj52m9vCMpqPQ31?view=grid

 Do I still “own” the licenses once the consolidation happens?

A: Once the consolidation happens, your group will still have the number of licenses you have paid for, and if you need a change made to a user you will put in a help desk ticket

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