Box freezes or only displays a spinning wheel as soon as you log in

Box freezes or only displays a spinning wheel as soon as you log in


 

 

Problem

Box freezes, hangs or only displays a spinning wheel when you log in, either through Box.com or work.path.org.


Solution

Box may display this behavior if you're using Internet Explorer to access Box.  Box may also have decreased functionality in Internet Explorer. For the best compatibility you should access Box using Google Chrome.  We also recommend making Google Chrome your default browser.

If you're on a Mac, Safari is completely compatible with Box.

 

Make Google Chrome your default browser

Make Google Chrome your default browser to avoid compatibility issues with Box.

Making Chrome the default browser in Windows 7,8, or 10