DocuSign New Experience FAQs


DocuSign is updating their user experience and this FAQ will explain some of those changes.

 

On this page:

Q - What is DocuSign's new experience?

A - The new DocuSign Experience is an update to the user experience when using DocuSign, providing a more streamlined and intuitive user interface.

Q - What are some of the changes to the user experience?

A - Some of the changes include:

  • Drag-and-drop file upload
  • One-click to use a template
  • Bulk-send improvements
  • The signing order diagram, which allows for better visualization of signing order
  • Autosave, because the New DocuSign Experience architecture is Restful, all user actions regularly sent back to the platform

Q - How so I know if I'm already using the new experience?

A - Below are examples of the classic DocuSign experience and the new experience on the right.

Q - How do I use the new experience on my phone or tablet?

A - There DocuSign apps for your phone or tablet that have their own interface. If you use DocuSign on your mobile devices browser, you will see the new experience reflected there.

Q - How can I get more information on the new experience?

A - The videos below walks you through some of the most exciting changes.

Q - When will I see a change to the current user experience?

A - On November 28th, users will only have access to the New DocuSign Experience. 


Docusign's Guide to the New User Experience