DocuSign New Experience FAQs

DocuSign is updating their user experience and this FAQ will explain some of those changes.

On this page:

Q - What is DocuSign's new experience?

A - The new DocuSign Experience is an update to the user experience when using DocuSign, providing a more streamlined and intuitive user interface.

Q - What are some of the changes to the user experience?

A - Some of the changes include:

Drag-and-drop file upload
One-click to use a template
Bulk-send improvements
The signing order diagram, which allows for better visualization of signing order
Autosave, because the New DocuSign Experience architecture is Restful, all user actions regularly sent back to the platform

Q - How so I know if I'm already using the new experience?

A - Below are examples of the classic DocuSign experience and the new experience on the right.

Q - How do I use the new experience on my phone or tablet?

A - There DocuSign apps for your phone or tablet that have their own interface. If you use DocuSign on your mobile devices browser, you will see the new experience reflected there.

Q - How can I get more information on the new experience?

A - The videos below walks you through some of the most exciting changes.

Q - When will I see a change to the current user experience?

A - On November 28th, users will only have access to the New DocuSign Experience.

Docusign's Guide to the New User Experience

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