How do I create a shared email inbox or shared group calendar?


Microsoft Teams offers collaboration tools as well as ways to connect with your group beyond email. Please consider creating a Microsoft Team instead of a stand-alone O365 Group email inbox or distribution list. In this how-to, we'll focus on creating an O365 Group using the Outlook Web App for the purposes of establishing a shared email inbox or shared group calendar.

To create a shared mailbox, follow the steps in this how-to: 


Microsoft Teams or O365 Group?

Microsoft Teams is PATH's universal communication and collaboration platform. Creating a Team actually creates an O365 Group in the background plus gives you a whole suite of tools to connect with your team. Please consider creating a Team instead of a stand-alone O365 group. Please see: How do I create a new Team (on Microsoft Teams)?

Creating a stand-alone O365 group is a way to create an email distribution list, a shared email inbox, or a group calendar without creating a Team for the additional collaboration tools available through Microsoft Teams.