Page Index

Add work or school accounts to your PC If you're using the same PC for both personal and school or business work, you may want to add various accounts to your PC to make it easier for you to get to the files, apps, and information associated with each acc

Problem If you're trying to attach a file as an attachment to an email message but are prompted to save the file to Box you can easily skip that and attach the file as you intend. Solution When prompted to Attach the file with Box, click No. In the exampl

These FAQs will answer the most common questions about BeyondTrust privilege management software. On this page: Q - What is BeyondTrust privilege management software? A - BeyondTrust Privilege Management lets IT assign rights and permissions to the softwa

Problem Box freezes, hangs or only displays a spinning wheel when you log in, either through Box.com or work.path.org. Solution Box may display this behavior if you're using Internet Explorer to access Box. Box may also have decreased functionality in In

Problem If you find that Box has stopped syncing files and folders, or files and folders in your Box Sync folder do not display sync icons, it's likely the Box Sync application has stopped running. Solution The Box Sync app, which must be installed before

Can I delete an old chat in Teams? On this page: Can I delete an old chat? Getting rid of clutter is admirable. While you can't delete chat conversations right now, we're working on it, so stay tuned. In the meanwhile, you can delete individual messages y

Tableau Desktop just notified me that there is a new version available. Can I download and install it? There are two versions of Tableau Desktop upgrades: Minor releases are indicated by a change in the right-most digit(s) of the release number like 2019

Tableau Prep just notified me that there is a new version available. Can I download and install it? Tableau Prep is a newer product and presently under a rapid release cycle where even the minor releases can have new features. Also, Tableau Prep does not

Can I recover a deleted team or channel? On this page: Can I recover a deleted team or channel? Yes and yes. To recover a deleted team, talk to your IT admin. You can show them this blog post https://blogs.technet.microsoft.com/skypehybridguy/2017/07/23/r

Can I use Planner in Teams? On this page: Can I use Planner in Teams? Good news for fans of organization and collaboration—Teams and Planner go hand in hand! To start using them together, add a Planner tab to Teams. Just click Add a tab https://support.co

This job aid will show you how to change your logins password, which expires and must be changed every six months. You will receive notifications several days in advance, both at login and with pop-up notifications. Changes to your login password will a

A Direct Access connection is a form of always-on VPN connection that lets you access PATH resources, from anywhere with an internet connection, without first having to manually connect to VPN. Here's how to tell if you have a Direct Access connection es

This document is intended for PATH IT Support staff. It answers some common questions and troubleshooting steps for DirectAccess VPN. On this page: Q: What is DirectAccess? A: DirectAccess is an always-on client VPN technology built directly into Windo

DocuSign is updating their user experience and this FAQ will explain some of those changes. On this page: Q - What is DocuSign's new experience? A - The new DocuSign Experience is an update to the user experience when using DocuSign, providing a more st

Problem Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print". You are getting an "access denied" message when trying to print. Solution Provide steps that the user can take to solve the problem

This getting started guide will help you get the most out of Box right away, If you've never used Box before, this is the place to start. On this page: Logging into Box Because Box is an online service you'll need to log into Box before you can start usi

MS Teams is PATH's Unified Communications platform. Please investigate if you can use MS Teams instead of Zoom before proceeding with Zoom. This guide well help you get started using Zoom. On this page: MS Teams is PATH's Unified Communications platform,

This article describes how to request a presence on Tableau Server for your department or team so that you can publish visualizations to be shared with others. On this page: Can anyone create a visualization to post on the server? In order to author v

Over time batteries lose their ability to maintain their full charge. If your battery isn't lasting as long as it once did, it may be time to replace it. On this page: Check your battery's condition On your Lenovo laptop, go to Control Panel → Le

PATH's Talent Management System is available within PATHPeople, PATH's portal to secure, accurate, and timely information on staff. You can find PATHPeople at this address: https://peopleatpath.azurewebsites.net/. https://peoplepath.azurewebsites.net/.

This error occurs when Microsoft Office 2013 is not able to activate automatically. During the remaining time period, Office 2013 applications will continue to run normally. To activate Microsoft Office 2013 if you're prompted, you can manually force

Adding a new member to a Microsoft Team On this page: How do I add a team member? If you're a team owner, go to the team name and click More options https://support.content.office.net/en-us/media/d6c70643-162c-4414-954a-9bcb33ee4bc5.png > Add members. Thi

Adding guests to a Microsoft Team On this page: How do I add guests to a team? If you're a team owner, you can invite guests from outside your organization to your team. Go to the team name, click More options https://support.content.office.net/en-us/medi

If you need to have outside people join your Group, it is probably time to transition your group to a Microsoft Team. For detailed instructions to create a Team from an existing group, please review this Microsoft article, Create a team from an existing g

You can upload an image or picture of yourself to Office365 and this image or picture will be displayed in Outlook, Office365, and Lync. On this page: Step-by-step Guide Uploading your picture Log into Outlook Web App https://outlook.office365.com and

Configure and app to use in Microsoft Teams On this page: How do I configure an app for a team or my personal use? To add and configure an app, click Store https://support.content.office.net/en-us/media/147a6b4e-9f9c-49d5-9fba-897e73ad6436.png in the bott

Distribution groups have been replaced by Office 365 (O365) groups. On this page: How Do I Create an O365 Group in Outlook Web App? Insert tips or info here using a macro Related Articles Related articles appear here based on the labels you select. Cl

Creating a new Microsoft Team On this page: How do I create a new team? Click Teams https://support.content.office.net/en-us/media/20305b5c-df47-4154-a21a-b12712c4224c.png on the left side of the app, then click Add team at the bottom of your teams list.

Shared calendars have been replaced by Office 365 (O365) groups. After your group is created you can access the group's calendar. On this page: How Do I Create an O365 Group in Outlook Web App? Insert tips or info here using a macro Related Articles

Microsoft Teams offers collaboration tools as well as ways to connect with your group beyond email. Please consider creating a Microsoft Team instead of a stand-alone O365 Group email inbox or distribution list. In this how-to, we'll focus on creating an

An Office 365 Group is a way to create an email distribution list. Microsoft Teams offers collaboration tools as well as ways to connect with your group beyond email. Please consider creating a Microsoft Team instead of an email distribution list. In this

If the your offline copy of the Global Address List is out of sync, you can download a fresh copy Step-by-step guide In Outlook, click the Send/Receive tab and then click Send/Receive Groups → Download Address Book... Download Address Book.png Uncheck "

This how-to explains how to get a PATH Box account if you don't already have one. On this page: Requesting a Box account (only applies to temps, contractors, or interns) Step-by-step guide Log into the IT Service Desk portal and go to Help accessing: → G

This how-to will explain how to get a DocuSign license. On this page: Requesting the license Log into the IT Service Desk portal and submit a support request asking for a DocuSign license using the Help With Software → Help installing or configuring new s

If your keyboard and mouse need to be replaced, you have a few options. Replacing a standard, wired keyboard or mouse If the helpdesk provided you with a standard, wired keyboard and mouse, we can easily replace those for you. Submit a helpdesk request

This how-to explains how to request one of the Tableau Desktop Licenses available to PATH staff through a grant from Tableau. On this page: Requesting a Tableau Desktop License Tableau Desktop licenses are available to PATH through a grant from Tableau.

Please send an email to pathwise@path.org mailto:pathwise@path.org if you are: Unable to access PATHwise Having trouble enrolling in a course or launching a course Or if you have general comments or questions You can access PATHwise by navigating to ht

If you have a problem with or question about SharePoint, please visit our PATH SharePoint Support Site https://pathseattle.sharepoint.com/sites/pathsharepoint. image2018-6-27_11-49-0.png https://pathseattle.sharepoint.com/sites/pathsharepoint

To purchase software: Step 1: Please see the PATH Software Inventory https://pathseattle.sharepoint.com/sites/InfoTech/SitePages/Software%20Inventory.aspx​​​​​​​ page to determine if the software is already approved for use at PATH. If the software is lis

I've you've submitted a helpdesk request and want to update or get status on the request, it's very easy to do so. On this page: Getting status on or updating a support request Log into the Service Desk portal https://path-it.atlassian.net/servicedesk/cus

Salesforce issues are tracked through Salesforce's own issue tracking application, the Support Request System https://path.my.salesforce.com/a1o/e. Please use this system to submit your Salesforce support requests. For more information, please see the s

Inviting an external parter to collaborate on a folder in Box is easy. You will simply need to know the email address they log into Box with. This is what you'll use to invite them. On this page: Inviting collaborators to a folder In any folder you op

Depending on when and where a file was deleted from, it may be easy to recover the file if you let the helpdesk know as soon as possible. If the file was deleted from a network folder, such as a folder on the L drive or your J drive, you will need to

Removing someone from a Microsoft Teams conversation. On this page: How do I remove someone from a conversation? Currently, there's no way to remove someone else from a group chat. You can always start a new conversation https://support.office.com/en-us/a

If you need a loaner laptop, requesting one is easy. Go to the Service Desk portal https://path-it.atlassian.net/servicedesk/customer/portal/2/group/4 and use the Help with your computer → Request a loaner laptop option. Screen Shot 2015-08-28 at 11.02

This how-to explains how to schedule an event in an O365 group calendar using Outlook Web App. Step-by-step guide Add the steps involved: Go to Outlook Web App through work.path.org http://work.path.org/ In the navigation pane of the Outlook Web App, scro

Setting guest permissions on a team On this page: How do I set guest permissions? If you're a team owner, you can change guest permission settings by going to the team name and clicking More options https://support.content.office.net/en-us/media/d6c70643-

Sharing your remote work status & schedule On this page: How can I share my status to show I am working remotely? There are a number of ways that you can let your PATH colleagues know that you are working remotely. A number of tools available to us from t

Starting a new chat in Microsoft Teams On this page: How do I start a private chat? To send a private message, first click New chat https://support.content.office.net/en-us/media/db4ed006-cdaa-4702-8988-d66b7e947bc4.png at the top of the app to start a ne

For collaboration tools, please create a Microsoft Team. O365 Groups are used at PATH to manage distribution lists, shared email inboxes, and shared group calendars. On this page: How Do I Create an O365 Group in Outlook Web App? Step-by-step guide For m

Contractors, consultants, interns and temps who bring in their own laptop (PC or Mac) cannot directly access the secured PATH network or the PATH wireless network. This helps protect the network from malware and viruses. Consultants who need access from

How often is Tableau Server upgraded and what version is it currently running? You can check the version that Tableau Server is currently running by logging into the server, then clicking on the i → About Tableau Server located in the upper right corner

If you have been given access to a shared mailbox, you can access the mailbox in Outlook or OWA. On this page: Step-by-step guide Accessing a shared mailbox in OWA Log into OWA https://outlook.office365.com as yourself. In the top right-hand corne

Logging into Outlook Web App (OWA) gives you access to your email, calendar, and contacts when working on a personal computer or a computer in a hotel business center. On this page: Step-by-step guide Logging into work.path.org http://work.path.org Go to

This how-to explains how to add apps to your work.path.org page. On this page: When you first log into work.path.org you'll be presented with a group of automatically assigned applications. While these "apps" are relevant to most PATH staff, you may

If you find that you need to save emails, but don't want them to appear in your Inbox, you can Archive them to your hard drive or to an external hard drive. On this page: Open Outlook & Click File> Info > Tools > Clean up old items. image2018

If your password expires while you're out of the office you won't be able to access PATH's online services until you change your password. If you're out of the office when your password expires, you can easily change it using work.path.org. On this page:

One of the most useful features of using work.path.org is that you can reset your Windows log-in password from the work.path.org login page. This is extremely useful if your password has expired or you've forgotten it. On this page: Changing Your Pas

When you create a folder in Box, you are the folder's owner. You may need to transfer ownership of the folder if you leave a project, a team or if you leave PATH. This how-to explains how to change a folder's owner. On this page: Step-by-step guide

This how-to will explain how to clear cached information (passwords, browsing history, cookies, brownies, form data, etc). This is very useful if your browser is taking a long time to load or if it's performing slowly. On this page: Step-by-step gu

The auto-complete cache is comprised of previously used email addresses and is useful for quickly addressing new messages. The cache can get stale or it may contain entries you no longer need. There are a few ways to clear the cache. On this page: S

This job aid explains how to connect a non-PATH computer or mobile device to our publicly-accessible guest network, PATH-GUEST. On this page: Accessing the PATH-GUEST Wireless Network Using Windows 10 Connecting to the PATH-GUEST network simply requires s

Encrypting your removable drive is the best way to protect any data it contains. If you lose an unencrypted drive, anyone who finds the drive can easily access the data. The data on an encrypted drive cannot be accessed unless you know the encryption pa

This article explains how to exit out of Skype for Business, in case you ever need to apply settings to your client. On this page: Step-by-step guide On your taskbar click the white “up-arrow” to reveal all applications running Capture.PNG Locate the Skyp

Describe when someone would need this information. For example "when connecting to wi-fi for the first time". On this page: Step-by-step guide Finding your computer name in Windows 7 Add the steps involved: Go to Start → Computer In the window showin

If you have a shortcut to a file or folder on a network share that stops working, you will need to recreate the shortcut. On this page: Recreating a broken shortcut Step-by-step guide Add the steps involved: Delete the shortcut that has stopped workin

If you are part of M&E and need assistance with Institutional Indicators, please use the Helpdesk Service portal to submit a support request. If you are not part of M&E, please contact iisupport@path.org mailto:iisupport@path.org. Someone from that team

If you or someone on your team needs access to the travel system, send an email to travelteam@path.org mailto:travelteam@path.org. Step-by-step guide Add the steps involved: Employees are automatically added - no special request for permission is needed.

This job aid explains how to install a network printer in a PATH Office On this page: Step-by-step guide To add a network printer you will need to know the printer’s name. This is usually located on a label on the front of the printer. Here’s how to add

This job aid explains how to add one or several PATH printers to your Mac. These instructions will work for Mac OS X Yosemite (10.10) http://en.wikipedia.org/wiki/OS_X_Yosemite or higher. On this page: Step-by-step Guide Adding a network printer Before

These videos will help you install and use the Box for Office plug-in. On this page: Step-by-step guide Installing the Box for Office plug-in Using the Box for Office plug-in in Outlook Insert tips or info here using a macro Related Articles Relat

Our upgrade to Office365 E3 lets you install Microsoft Office Profession on up to 5 devices (Word, Excel, Outlook, PowerPoint, OneNote, and Access). Step-by-step guide Installing Office O365 Log into Office365 https://www.office.com/?auth=2&home=1, then s

If you're on a Mac and need to use Skype for Business, this how-to will walk you through the simple process of installing it and signing in. On this page: Step-by-step guide Log into Office365 and click the gear icon on the top left and click Office365. S

Many apps on the work.path.org homepage require the Okta plugin to work properly. You'll need to install the Okta plugin an any browser you intend to log into work.path.org on. Step-by-step guide Add the steps involved: On the work.path.org homepage cl

If you and your colleagues need to work on a file together, you can lock the file to prevent others from making changes to the file while you have it open, using the check-in/check-out feature called Lock File. On this page: Step-by-step guide From th

This how-to will explain how to log into work.path.org for the first time. On this page: Creating your work.path.org account Step-by-step guide Add the steps involved: Open your browser and go to work.path.org and enter your PATH email address and pas

Tableau Server is the online platform that hosts PATH’s published Tableau workbooks, data sources and dashboards. PATH previously had an internal server and an external server, but those have now been joined under a single server known as tableau.path.org

If Windows is not opening images properly, it's likely because your default picture isn't set up properly. This guide will show you how to set your default viewer to Windows Photo Viewer On this page: Step-by-step guide Add the steps involved: Click the

After you've created a group, you'll want to manage its members and some of the group's settings. On this page: Step-by-step guide Managing group membership If you didn't add members to the group when you created it, or if you want to remove someone y

Junk Mail, also known as SPAM, is usually unsolicited commercial or unwanted email. It is a nuisance and a distraction, but you have some tools at your disposal to help combat it. On this page: Marking items in your inbox as junk mail Step-b

Sharing OneNote notebooks through Teams is easy and allows for collaboration. OneNote Notebooks can also be shared via Box, SharePoint and OneDrive in order to enable collaboration. On this page: Using Teams for OneNote Notebook Collaboration To add a new

The best way to prevent problems when docking and undocking your laptop is to dock/undock properly. The method explained here will help prevent problems with the display and peripherals after you redock. This assumes you have not changed any docking/und

To request a new or modified Salesforce account, please complete and submit the form below. On this page: Insert tips or info here using a macro Related Articles Related articles appear here based on the labels you select. Click to edit the macro and add

This how-to explains how to send email from or on behalf of an O365 group. On this page: Please see this support article from Microsoft: Send email from or on behalf of an Office 365 group https://support.office.com/en-us/article/Send-email-from-or-on

If you need to access PATH email, calendar, or contacts on your iPhone or iPad, the easiest way to do so is using the Microsoft Outlook app. This app is downloaded and installed for free from the app store. This app is updated regularly so screens may n

This guide will show you how to use DocuSign to digitally sign documents you have saved in Box. On this page: Step-by-step guide Add the steps involved: Log into DocuSign by going to work.path.org or by logging into docusign.net. Select Cloud Document. Sc

When you first log into work.path.org you will be presented with a number of applications. You can sort these applications into tabs to make it easier to find them. Step-by-step guide Add the steps involved: Be default, all your apps appear in the Work

Sometimes things go wrong on your computer and you're just not sure what to do or whom to ask for help. This how-to explains how to get that help when you need it. On this page: Using the Service Desk Knowledge Base Searching the the Service Desk Knowle

When submitting a helpdesk support request, it's very useful to include a screen capture. Here's how to take one in Windows 7, 8, and Mac OS X. On this page: Step-by-step guide Using the Snipping Tool to take a screen capture in Windows 10 You should alr

Windows login passwords expire every 6 months and you should receive a notification approximately three weeks before they expire. If you spend a lot of time out of the office, or work remotely, you may not get those prompts. You can easily check, though

You have several options when uploading files and folders to box. On this page: Step-by-step guide Using the upload button If you are logged into Box via the web interface, you can use the Upload button to upload a few files and folders at a time. This i

This job aid explains how to zip and unzip files of various formats using 7-zip. On this page: What is 7-zip? 7-zip is a program that lets zip a file or a group of files into a single file, called an archive or zip file. This archive file is often zipped

Problem You try to print and you get an error message or there's no output from the printer. There are several things you can do to troubleshoot misbehaving network printers. While this may seem obvious, make sure the printer is on and has paper. Soluti

Sometimes it's really difficult to tell if a message is legitimate or a phishing message. This FAQ explains what to do if you're not sure. On this page: If you don't recognize the sender If you don't recognize the sender or subject of the message you sho

I'm switching from Skype for Business to Teams. What do I need to know? On this page: I'm switching from Skype for Business to Teams. What do I need to know? You'll find a lot of familiar features as you make the switch from Skype for Business to Microsof

Using Microsoft Intune on Personal Devices intunebanner.jpg Action required You’ll gain access to a number of Microsoft 365 apps, including Outlook, Word, Excel, PowerPoint, SharePoint, Teams, and OneDrive for Business through Microsoft Intune. These apps

On this page: A: PowerApps is a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs. Using PowerApps, you can quickly build custom business apps that

Getting started with Microsoft Teams client. Welcome to Microsoft Teams! We are excited to introduce users to our newest communication tool. Please use Microsoft's Quick Start Guide to learn more about what features Teams has to offer.

Please read below to explore the new interface within OneNote! On this page: Enter the body of the FAQ here. Include images, video, bulleted lists, or tables. This space is normally left blank but can be used for special notes to the user using an inf

Problem Windows search has stopped working and Outlook search does not function correctly. Solution Restart the Windows search Service: Go to Start → All Programs → Accessories, open Run, type Services.msc and press <Enter>. In the Services window go

Problem Outlook won't open. It previously worked fine but now it won't start. Solution Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1". You may want t

The following is a listing of all the articles within the PATH IT Knowledge Base Related issues

Get answers to common questions about PATH applications, such as the PATH Reporting Portal and the PATH Business Dictionary and other systems such as Tableau Server. Additional Resources Please see the support materials below for more help.

If you have a phone on your desk or in a conference room, this guide will assist you with using it. If you have any questions, please contact the Facilities team in your location. Dialing Instructions Inter-office: Dial a 4-digit extension Intra-office: T

Turning the Service Desk into the Self-Service Desk This is the Helpdesk Knowledge Base. When you need help, start here. Search for keywords such as office, password, box, iphone. You can also browse by topics below. Can't find what you're looking for in

Welcome new hires! This page is here to help you get to the support information you need within the first few days to weeks at PATH. From here you have access to FAQs and How-tos as well as links to the IT Knowledge Base and the IT Service Desk Portal.

Share one-time secret information, such as a license key or a passcode, securely with anyone using Privnote.com. Privnote is a free service that lets you easily secure and share information using a weblink. Once viewed, the secret information is automati

Problem If you share a link to a file or a folder with someone outside of PATH the recipient may be asked to log int with PATH credentials, even if they are not PATH employees. This is caused by setting the permissions to "People in your company". Soluti

This guide will help you get started with Smartsheet and answer any questions you might have. On this page: What is Smartsheet? Smartsheet is a cloud-based collaboration and project management software. Smartsheet uses an easy-to-understand spreadsheet in

Tableau Version Numbers Since mid-2018 Tableau version numbers have the following format: <year>.<# of major release in that year>.<# of minor (maintenance release) for that major release> The first major release of 2019 is 2019.1.0, the first minor/maint

Why we don’t back up our files? Backing up our files is something most of us view as a chore or, like flossing, something we know we should do, but most of the time we don’t. We put off backing up our files and then something happens to our computer - it

Background: Effective March 2017, travelers on flights originating from certain countries will not be able to carry on electronic items larger than a smartphone. Traveling with electronic devices in checked baggage significantly increases the risk of dev

Problem If you can't connect to shared drives, PATHnet, or printers while on the wireless network please follow the following troubleshooting steps Solution Access to certain shared resources, such as shared drives, and printers are only accessible while

Page: Troubleshooting Planbud Access issues
Page: Troubleshooting your PATH Samsung Phone

Using TeamViewer, a support technician can connect to your computer, regardless of location, as long as you have an Internet connection. This lets a support technician see, troubleshoot and resolve most problems, as well as provide training. This is an

Create instant meetings with Meet now On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWedV7?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Turn a conversation into a meeting with a

Go-to guide for team owners On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2kEto?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! As a team owner, you can add new members and gues

Manage meetings in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWeokQ?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! View, schedule, and manage appointments and meetings i

Move around during a Teams meeting On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2MPhE?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! In Microsoft Teams, you can keep working ev

Start chats and make calls in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWedV6?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! With chat, you can have private one-on-one

Adding tools in Teams with Tabs On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWeokS?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Tabs let you highlight the apps, services, and

Create a plan in Teams with Planner On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2LwT3?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Create a board with Planner to keep you a

Create and format a post in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2BIrO?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Create and format a post to start a conversa

Favorite and follow Teams channels On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWkgFM?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Favorite a channel to keep it visible in you

Filter your teams activity feed On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2Bt59?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Select Activity https://support.content.office

Using @mention in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWkJ9C?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Send a co-worker or entire team a notification to get t

Get your Team up and running On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWeqWA?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! To get your team up and running in Microsoft Team

Manage notification settings in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWkBtz?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! In Microsoft Teams, you have the control

Organize your Teams list On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWkgDy?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! To favorite a channel, select Favorite https://support

Teams and channels overview On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWeokR?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! In Microsoft Teams, teams are groups of people brou

Save a post or message in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWkOkp?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! To save a message or post, select Save message

Send email to a teams channel On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2BNMo?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! If you need to communicate by email, send it to

Show PowerPoint slides in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2NaoC?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! If you need to present in an online meeting, s

Show your screen during a meeting in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2MK6J?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! In Microsoft Teams, you can show y

Turn a file into a tab in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2BNMy?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! If everyone in your channel needs quick acces

Using the command box in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2ii3G?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Wherever you go in Microsoft Teams, the command

Work in Teams channels On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RWelJl?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Conversations in channels can be seen and searched for b

Work on a file together in Teams On this page: Click to watch video https://www.microsoft.com/en-us/videoplayer/embed/RE2MKyZ?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us Try it! Working in Microsoft Teams lets you work on f

Video: Welcome to Teams! Eager to learn Teams? Start here with PATH's new Unified Communication Tool. Click here for an Introduction to Microsoft Teams! https://support.office.com/en-us/article/video-welcome-to-microsoft-teams-b98d533f-118e-4bae-bf44-3df2

What are apps in Teams and why would I use them? On this page: What are apps in Teams and why would I use them? Apps help you find content from your favorite services and share it right in Teams. Here's how: Chat with a bot Bots provide answers, updates,

There are several browsers you can use in Windows and on the Mac. The following browsers will give you a good experience accessing sites: We recommend Google Chrome in Windows as your default browser. Google_Chrome_icon_(2011).png Internet Explorer can al

If you get an error when logging in that says, "The referenced account is locked out and may not be logged on to," there are a few things you can do. This is caused by eight repeated, incorrect logins to an account. This is common if someone forgets his

What does it mean to be @mentioned? On this page: What does it mean to be @mentioned? An @mention is like a gentle tap on your shoulder—a way to get your attention in a channel conversation or chat. When someone @mentions you, you get a notification in yo

What is Microsoft Teams and why should I use it? On this page: What is Microsoft Teams and why should I use it? Microsoft Teams is the ultimate messaging app for your organization—a workspace for real-time collaboration and communication, meetings, file a

This FAQ will show you how to find your laptop's model number. This is important to know if you need service on your laptop. Your laptop's model number is shown on the bottom right-hand corner of the display, as shown below. Lenovo Model Number.jpg

This FAQ explains what equipment is part of our standard equipment setup for all employees. The standard computer setup provided by IT is: One Lenovo X13 Yoga (Intel Core i5 processor with 16GB of RAM) with one standard battery One power adapter One flat-

Email servers usually restrict the size of attachments it will send or receive. If your messages with attachments bounce back, it may be that your attachment is too large. The size limit for attachments is 20 megabytes (MB) which may be too small for

What's the difference between a team and a channel? On this page: What's the difference between a team and a channel? A team is a group of people gathered to get something big done in your organization. Sometimes it’s your whole organization. Teams are ma

If your firewall is ever disabled, which may happen during the installation or upgrade of a program, you may be prompted to choose which firewall to enable, as shown below. image001.png When prompted to choose a firewall option, select to Turn on the Wi

There are two types of printers in the Seattle PATH office: HP workgroup printers and Xerox multi-function copiers. On this page: Getting support for HP Workgroup printers The helpdesk supports these printers. Please submit a support request via the Serv

If you get an error when you try to modify a distribution group that you own, it's likely the distribution group has not been migrated to Office365. Only migrated groups can be modified by the group owners. Groups that have not been migrated can only be

Describe the FAQ and what question it hopes to answer. This gives the user an idea of whether or not this is the FAQ they're looking for. Work.Path.Org is an application portal for staff to manage key PATH, work-related, web-based applications. It uses